Kursübersicht
Automation is valuable when a process is stable, observable, and safe to repeat. Learn to design AI workflows that help reliably instead of creating invisible new problems.
What you will be able to do
- Decide whether a task should be automated, assisted, or left manual.
- Map triggers, inputs, transformations, decisions, actions, and failure paths.
- Use structured outputs so AI can pass dependable data between tools.
- Add approval gates, privacy controls, logs, and fallback behavior.
- Prototype and test a no-code workflow before trusting it with real work.
Your course project
Design and prototype an AI-assisted intake workflow that classifies a request, drafts a response, and routes uncertain cases for human review.
Designed for
Intermediate users, operators, consultants, and small teams. No programming is required, though familiarity with spreadsheets and basic AI prompting will help.